IT Assistant

Job Description

We are seeking a dedicated and detail-oriented IT Assistant to support our organization’s technology infrastructure. This role provides hands-on technical support across multiple systems and networks, assisting both end-users and core IT operations.

This is an excellent opportunity for someone looking to grow their skills in a dynamic, fast-paced environment.

Responsibilities

Provide technical support and troubleshooting for software, hardware, and network issues
Maintain desktops, laptops, mobile devices, and peripherals
Deploy and configure Windows, macOS, and Linux operating systems
Assist with network administration (LAN/WAN, TCP/IP, DNS, DHCP, VPNs, firewalls, Cisco Meraki)
Manage Active Directory, GPOs, SCCM, and other IT management tools
Support user account setup within Windows Server environments
Monitor IT infrastructure for performance and security
Provide help desk support through ticketing systems
Assist with firewall configurations and secure VPN access
Document procedures and maintain hardware/software inventory

Qualifications

Experience in technical support or desktop support within a corporate environment
Strong knowledge of Windows (including Windows Server), macOS, and Linux
Understanding of networking concepts (LAN/WAN, TCP/IP, DNS, DHCP, VPNs, firewalls)
Experience with Active Directory and Group Policy management
Familiarity with SCCM or similar software deployment tools
Experience with ServiceNow, Jira, or similar ticketing systems preferred
Strong troubleshooting, communication, and organizational skills

This position offers an engaging work environment where your technical expertise directly supports operational efficiency and business continuity.

Compensation & Benefits

$17.00 – $18.00 per hour
30–50 hours per week
Health insurance
Dental insurance
Vision insurance
Paid time off

Work Location: In person

If you are motivated, technically skilled, and ready to grow in IT, apply today.